Account Deletion Request

How to request the deletion of your data on LiMoon

If you wish to permanently delete your LiMoon account and all associated data, you can do so in two ways:

Method 1: Directly from the app (Recommended)

1. Open the LiMoon app on your device.
2. Go to your Profile.
3. Tap the Settings icon (gear).
4. Scroll to the bottom and select "Delete Account".
5. Confirm your choice. The deletion will be immediate and irreversible.

Method 2: Via Email

If you no longer have access to the app, you can request deletion by sending an email to our support team.

1. Send an email to info@coobiz.it.
2. Email subject: "LiMoon account deletion request".
3. In the email body, include the email address or phone number associated with your account.
4. We will verify your identity and delete your data within 30 business days.

What happens to your data?

When your account is deleted, the following data will be permanently removed from our active servers:

• Your public profile (name, age, bio, preferences).
• All uploaded photos.
• Your Matches and sent/received Likes.
• Your chat and message history.

Additional retention period

Some minimal data, such as security logs (e.g., to prevent fraud or in response to illegal activities reported prior to deletion), may be retained in secure backups for a maximum of 30 days before being automatically deleted by our security systems. Data subject to legal retention obligations (e.g., law enforcement investigations) may be retained for the period required by law.

For more information on how we handle your data, please review our Privacy Policy.